Import a Subscription and Connect
Set up for the first time by creating an account, choosing a plan, getting your subscription, importing it, and verifying your connection. Already have an account or subscription? Use the steps below to jump to where you left off.
Create an account with a username
Open the account setup page in the dashboard, choose a username and password, and follow the on-screen instructions. VPNGain doesn’t require an email address. You’ll use your username to sign in to the dashboard later. Choose a password you don’t use on other sites. Check your details before submitting, and store your login information in a trusted password manager.
Once you’re done, open the dashboard and check that it shows the account you just created. Manage your orders, plan data, subscriptions, and support tickets here. A browser remembering your session doesn’t mean your password has been saved. Before switching computers or clearing browser data, make sure you can still access your login details.
If you already have an account, select “Log in” on the right side of the navigation. There’s no need to create another account for a different device. VPNGain has no device limit, and all devices using the same account share the plan’s data allowance. Dashboard sign-in and connecting through a client are separate steps: signing in only lets you manage your service. You’ll still need to import your subscription.
Choose a plan and confirm your order
Open the plans section in the dashboard and compare monthly plans with data packages. Monthly plans include ¥9.9/month with 60GB, ¥18/month with 250GB, and ¥28/month with 500GB. Data resets monthly on your activation date, not at the start of the calendar month. If you use the service regularly, choose an allowance that fits your video, file transfer, and work needs.
Data packages suit more occasional use: ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. They don’t expire and remain available until used. Compare more than the order total: make sure the billing method and data allowance fit how you use the service. Not sure which to choose? Read the plan pricing and billing details before placing your order in the dashboard.
Before paying, check the plan name, data allowance, and amount due. Follow the instructions on the order page to complete payment. Alipay, WeChat Pay, and USDT are supported; available payment options are shown on the order page. When payment is complete, return to the dashboard and check the order and plan status. Get your subscription only after the plan shows as active. If the status hasn’t updated yet, check the existing order instead of placing another one.
All plans come with a 7-day no-questions-asked refund policy. See the Terms of Service for details. If you upgrade mid-term, the price difference is converted into remaining days; review the result shown in the dashboard before proceeding. Contact support through a dashboard ticket about order issues, duplicate payments, or refund requests. You can also check the Frequently Asked Questions.
Get your subscription link from the dashboard
Once your plan is active, open the account overview and find the subscription options. A subscription link lets a client retrieve available servers and future configuration updates. It isn’t a regular webpage or an installer download. If opening the link in a browser shows text, a download prompt, or a blank page, that alone doesn’t tell you whether the subscription is valid. Import it into a client that supports subscriptions.
If the dashboard offers a one-click import option for your client, use it if available. Install and open the client first. If your browser asks whether to open an app, check that it’s the right one before continuing. If the client doesn’t launch or the import option doesn’t match your app, copy the link and import it manually. There’s no need to place another order.
To import manually, copy the full subscription link from the dashboard, switch to your client, and paste it there. Don’t use your account password as the subscription URL or copy only part of the link. Forwarding it in a chat, typing it by hand, or copying text with line breaks can leave the link incomplete. Copy it directly from the dashboard, then clear clipboard history if you no longer need it.
Import the Client for Your Platform
Go to the downloads section in the dashboard and get the VPNGain client for your system. This guide uses a network client that can manage subscriptions; it doesn’t involve manually entering a server, username, and password in your system settings. After signing in, Windows, macOS, Android, and Linux users can download the client. For iOS, follow the dashboard instructions for eligibility and access.
After installing the client, you’ll usually need to add your subscription, choose a server, and then connect. A “configuration” is a saved subscription profile in the client. A successful import should show a server list—not just a configuration name. Before each step, check which profile is selected so you don’t accidentally use an older subscription.
Windows: Add a subscription or configuration
Download and install a desktop client on Windows, following the setup instructions. Once it’s open, look for “Subscriptions,” “Configurations,” or a similar management option. If the dashboard offers a compatible one-click import, return to the account overview to start it. Otherwise, add a remote subscription in the client, paste the full link you copied into the URL field, save it, and refresh the subscription.
When the server list appears, select this configuration and open the server selection screen. Closing the configuration window doesn’t mean you’re connected. If the client has a system proxy toggle, enable it for everyday browsing as directed by the client. Use modes such as a virtual network adapter only if you need them. If Windows asks for network permissions, check the app’s identity before proceeding. Then follow the connection verification steps.
macOS: Import first, then grant permissions
Install the desktop client provided in the dashboard and follow the macOS prompts the first time you open it. In the app, go to subscription or configuration management and choose the option to add a link. You can also use the matching import option in the dashboard while the client is open. Save and refresh the subscription, check that the server names appear, then set this subscription as the active configuration.
The first time you connect, macOS may ask to allow a network configuration or confirm permissions required by the app. Only approve prompts related to the client you’re using. Don’t change unrelated system settings just to connect. The app may keep running in the menu bar after you close its window. Check the menu bar or the app’s main screen for connection status rather than relying on whether its window is open.
Android: Confirm VPN permission after importing
Download the client from the dashboard, then install and open it by following your device’s prompts. Find subscription management and use the dashboard’s one-click import option, or add a new subscription by link and paste the URL. Save and refresh it, then wait for the server list to appear. If the list is empty, check the update result on the subscription page before trying to connect again.
Choose a server and start the connection. When Android asks for VPN permission, check the app and allow it. If another VPN app is already running, check which app is managing the connection to avoid confusion from switching between them. For the first test, keep the client open in the foreground. After confirming you can access your target service, try switching apps or locking your screen. If the connection drops only in the background, check the battery and background activity settings in the FAQ; there’s no need to change every battery setting in advance.
iOS: Use the app link provided in the dashboard
On iOS, check the downloads section in the dashboard and follow the eligibility instructions and app link shown there. After getting the client, open it and return to the account overview to choose the matching import option. To import manually, add the link in the client’s subscription or configuration area, save it, and refresh. Check that the server list appears.
The first time you connect, iOS will usually ask you to allow a VPN configuration. Follow the system prompts to confirm. Saving a subscription and connecting to the VPN are separate steps: first select a configuration and server, then connect. Seeing the VPN status in iOS doesn’t mean every app is using the expected route; open your target service to check. If the dashboard doesn’t currently offer a download option, follow its instructions instead of looking for an installer from an unknown source.
Linux users can also get the appropriate client from the dashboard and follow its import instructions. Network permissions and proxy settings vary across desktop environments, so this page doesn’t cover system-specific settings. If you can’t find a matching option, check the Frequently Asked Questions for guidance or follow the symptom-based steps in Troubleshooting.
Connect to a server and verify your connection
Once the server list appears, choose a server in the region you need for your target service, then switch on the client’s connection. If you don’t have a specific region in mind, start by testing a nearby one. Server type and region can help guide your choice, but they don’t guarantee how the connection will perform on your network. Don’t assume the first server in the list is the fastest.
First, check whether the client shows a connected status or an error. Then open your target service in a browser. To check your exit location, use a trusted IP lookup page and compare the result with the selected server’s region. In rule mode, some lookup pages may use your direct local connection. If so, also check how the client routes traffic to that page. Don’t change modes blindly just to make every lookup show the same result.
Next, test the feature you actually plan to use. For example, send a request with an AI coding tool and see whether completions continue to work; for a video service, start playback rather than just opening the homepage. A working connection doesn’t mean you meet a platform’s account eligibility, regional policies, or content licensing requirements. If the platform reports an account or regional restriction, identify where the message comes from before trying a different server region.
If browsing works but one app doesn’t, check whether that app uses the system proxy or needs another connection mode provided by the client. If nothing is accessible, disconnect the client first and confirm your local network works. Then check your plan’s data balance, subscription update status, and server selection. Change one setting at a time and note the results so it’s easier to identify the cause.
After verification, you can repeat the steps to get a client and import your subscription on other devices. VPNGain has no device limit, but all devices share the data allowance for the same subscription. Check your remaining data in the account overview before long downloads or video sessions. When the client prompts you to refresh the server list, update the existing subscription. There’s no need to delete and re-import it each time.